Privacy Policy

for Prezio.eu , your Electricity Price API

Last updated: 2025-01-07

Prezio.eu (“Prezio”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://www.prezio.eu and use our SaaS API services for real-time electricity tariffs / prices data (“Services”). By accessing or using our electricity price API Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

Definitions

  • Customer: A business or individual who purchases or subscribes to our electricity pricing API services.
  • End User: An individual or entity that interacts with or utilizes the electricity pricing data provided by our API through a Customer.
  • Website Visitor: Any individual who visits our website, regardless of their relationship to our services.

1. Changes to this Privacy Policy

We may update this Privacy Policy to address future data needs, regulatory changes, or service expansions (e.g., marketing, billing, expanded API features). The “Last updated” date will reflect changes. Significant updates will be communicated via our website or through direct communication if appropriate.

2. Information We Collect

2.1 Personal Data

Depending on how our business evolves, we may collect personal data in the future for:

  • Account Creation & Management: Name, email, billing info, and contact details when Customers sign up.
  • API Usage: Data about API usage patterns, preferences, and performance metrics related to End Users interacting with our electricity pricing API.
  • Marketing & Communications: Contact information for newsletters, promotions, and service updates regarding our electricity pricing and energy market insights.
  • Billing & Payments: Payment and billing information for subscription and service fees.

2.2 Automatically Collected Data

We currently and in the future collect non-personal technical data to monitor and improve our site and services:

  • Web Traffic Data: IP addresses, browser type, device information, timestamps, pages visited, referring URLs.
  • Usage Data: Interactions with our electricity pricing API, performance data, and feature usage.

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable basic site functionality.
  • Analyze website and API usage for service improvement.
  • Support marketing initiatives through aggregated data insights.

Types of Cookies:

  • Necessary: For essential website and service operations.
  • Preferences: To remember user settings.
  • Analytics: To gather data on site/API interactions.
  • Marketing: For targeted ads and promotions based on aggregated insights related to energy pricing and market trends.

You can manage cookies via your browser settings. Disabling cookies may affect functionality.

3. How We Use Your Information

We use collected data for various purposes, now and as services expand:

  • Service Provision & Improvement: Developing and maintaining our API and website, ensuring reliability and accuracy of real-time electricity pricing data across Europe.
  • Customer & End User Support: Facilitating account management, billing, and customer service.
  • Marketing & Communication: Sending newsletters, promotions, service updates, and market research related to electricity pricing and energy trends.
  • Analytics & Research: Understanding usage patterns to optimize our offerings, develop new features, and improve user experience.
  • Security & Legal Compliance: Protecting our systems and complying with legal obligations.

4. Data Sharing and Disclosure

  • Third-Party Service Providers: We may share personal and non-personal data with vendors assisting in hosting, analytics, billing, marketing, and support. These vendors are bound by confidentiality and data protection obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale, data (including Customer and End User data) may be transferred under similar privacy protections.
  • Legal Requirements: We may disclose information to comply with legal processes or protect rights, safety, or property.

We do not sell personal data.

5. Data Retention

We retain personal data as long as necessary to fulfill the purposes we collected it for, including service provision, legal compliance, billing, and support. We retain non-personal data for analysis and service improvement purposes only as long as needed.

6. Your Rights

You may have rights including the following, depending on applicable laws and how data is collected:

  • Accessing your data.
  • Correcting inaccuracies.
  • Deleting data.
  • Restricting processing.
  • Data portability.
  • Opting out of marketing communications.

Website Visitors: We currently do not collect identifiable data from visitors beyond cookies and analytics. Therefore, direct rights requests are limited accordingly.
Customers and End Users: If and when we collect personal data from Customers or End Users, you can contact us to exercise your rights per applicable regulations.

7. International Data Transfers

Our services operate globally. Data may be processed and stored outside your jurisdiction, but will be protected by appropriate safeguards consistent with this Privacy Policy.

8. Security

We implement reasonable security measures (physical, technical, and administrative) to protect the integrity and confidentiality of personal data. We strive to mitigate any risks, however no method of transmission over the internet or storage is completely secure.

9. Third-Party Links and Services

Our website and API may link to third-party sites or integrate third-party services. We are not responsible for their privacy practices. Please review their policies separately.

10. Children’s Privacy

Our Services are not directed at individuals under 18. We do not knowingly collect data from minors. If found inadvertently, we will delete such data promptly.

11. Contact Us

You can contact us at this email address regarding any questions or concerns regarding this Privacy Policy, data practices, or to exercise your rights:
📧 support@prezio.eu

Prezio logo - Electricity Price API